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TERMS & CONDITIONS

CUSTUMER CARE

I’m a Customer Care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your Customer Care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

PRIVACY & SAFETY

I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully. 

 

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Payment Methods

WHOLESALE INQUIRIES

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

PAIEMENT & SÉCURITÉ

  • 🔒 Paiement 100 % sécurisé (Carte bancaire, Virement, Chèque)

  • 🔐 Transaction protégée par certificat SSL

  • 💳 Paiement possible en plusieurs fois sur demande

  • 💼 Facturation claire et conforme à la législation française

  • 📜 Devis gratuit et sans engagement

  • 🧾 Aucun acompte exigé avant validation du devis

  • 💰 TVA & SIREN vérifiables – Société déclarée RCS Marseille n° 922 287 057

QUALITÉ & GARANTIE

I

  • 🛠️ Fabrication sur mesure dans nos ateliers de Marseille

  • 🇫🇷 Savoir-faire français – qualité artisanale et matériaux certifiés

  • 🧩 Garantie fabricant sur les pièces (moteur, tablier, axe, accessoires)

  • 🧰 Garantie pose & main-d’œuvre selon conditions générales

  • 🔁 Pièces détachées disponibles à long terme

  • 💡 Conformité CE et respect des normes EN 13241-1

  • 🧯 Sécurité intégrée (débrayage, fins de course, verrouillage)

LIVRAISON & INTERVENTION

  • 🚚 Livraison partout en France depuis Marseille

  • 📦 Emballage renforcé pour tabliers et axes lourds

  • 📍 Zones d’intervention : Marseille, Cassis, La Ciotat, Aubagne, Septèmes-les-Vallons, Saint-Cyr-sur-Mer et alentours

  • 🕒 Dépannage express 7j/7 – 24h/24

  • 🧭 Prise de cotes et pose sur site possibles

  • ⚡ Intervention sous 24 heures en cas d’urgence

SERVICE CLIENT & ASSISTANCE

  • 📞 Assistance technique directe : 04 88 08 85 97

  • ✉️ melkfermetures@gmail.com

  • 🧑‍🔧 Techniciens qualifiés et formés en serrurerie et motorisation

  • 🕓 Support disponible 7j/7

  • 💬 Conseils personnalisés avant, pendant et après l’installation

  • 🔧 SAV rapide – diagnostic, maintenance, remplacement de pièces

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